> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.daki.cc/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Payments

> How Daki's prepaid billing works: credits, invoices, payment methods, and service renewal.

Daki Hosting uses a **prepaid system** — you pay for the time you want, with no contracts, no commitments, and no automatic obligation. All billing for paid services is managed in the **Billing Panel** at [billing.daki.cc](https://billing.daki.cc).

## What you'll learn

* How the prepaid system works
* How to load credits and manage payment methods
* Which payment providers are accepted
* What happens when a service period ends
* How to access the <Tooltip tip="Daki's Pterodactyl-based server-management panel (portal.daki.cc).">Portal</Tooltip> from the <Tooltip tip="Daki's billing site (billing.daki.cc) for plans, invoices, credits, and payments.">Billing Panel</Tooltip>

***

## How the Prepaid System Works

Daki operates on a simple prepaid model:

* You **pay in advance** for a 30-day period of service.
* When that period ends, you choose whether to renew.
* **There is no contract or lock-in.** If you decide not to renew, your service simply expires — you will not be charged again.
* If you have credits or a saved payment method, renewal happens automatically for convenience. You can disable this at any time by cancelling the service.

***

## The Billing Panel

The Billing Panel ([billing.daki.cc](https://billing.daki.cc)) is separate from the <Tooltip tip="The free-hosting site (dash.daki.cc) where you manage your free server.">Free Tier Dashboard</Tooltip> and has its own login. You create a Billing Panel account when purchasing your first paid service.

From the Billing Panel you can:

* Purchase and manage services
* View invoices and billing history
* Load account credits
* Add and manage payment methods
* Access the Portal via <Tooltip tip="Single sign-on — one-click Portal login with no separate password.">SSO</Tooltip> or retrieve Portal credentials
* Create support tickets

**Forgot your Billing Panel password?** Use the **"Forgot Password"** link on the login page — a reset link will be sent to your registered email address.

***

## Credits

Credits are a pre-paid balance stored in your Billing Panel account. Load them at any time under **Account → Credits**.

If you have credits and an active service, renewal happens automatically at the end of each billing period — no manual action needed. Credits make it easy to pre-pay for multiple months in advance.

***

## Payment Methods

Save a payment method under **Account → Payment Methods** for faster checkout and as a fallback when credits run low.

### Accepted Providers

| Provider        | Accepted methods                                                                        |
| :-------------- | :-------------------------------------------------------------------------------------- |
| **Stripe**      | Mastercard, Visa, Apple Pay, Google Pay, Klarna, WeChat Pay, Alipay, Satispay, and more |
| **MOLLIE**      | iDEAL, Bancontact, and other regional bank methods                                      |
| **PayPal**      | PayPal balance, linked bank account or card                                             |
| **NowPayments** | Cryptocurrency (see below)                                                              |

### Cryptocurrency

Crypto payments are processed via NowPayments. Supported currencies include (but are not limited to):

* Solana (SOL)
* Litecoin (LTC)
* Tether (USDT)

***

## Invoices

All invoices are available under **Account → Invoices**. They are generated at the start of each billing period and can be downloaded for your records.

***

## What Happens When a Service Ends

Daki uses a two-stage process when a billing period ends without renewal:

| Stage            | Timing                 | What happens                                          |
| :--------------- | :--------------------- | :---------------------------------------------------- |
| **Suspension**   | At period end          | Service goes offline; files are preserved             |
| **Cancellation** | After 7 days suspended | Service is permanently cancelled; all data is deleted |

<Warning>
  After the 7-day <Tooltip tip="The server is offline but its files are preserved, pending renewal.">suspension</Tooltip> window, your server's files are **permanently deleted** and cannot be recovered. Renew within 7 days to restore full access with your data intact.
</Warning>

If you have credits or a saved payment method, renewal is automatic and you will not go through this cycle.

***

## Auto-Renewal

When a billing period ends, renewal is attempted in this order:

1. **Account Credits** — used first if available.
2. **Saved Payment Method** — charged if credits are insufficient.

If neither is available, the service enters suspension immediately. To prevent a service from auto-renewing, cancel it in the Billing Panel before the period ends.

***

## Accessing the Portal from the Billing Panel

Once you have an active service:

* Go to your service page in the Billing Panel.
* Click **"Login to Portal"** to log in via SSO automatically.
* Or check the **Access** tab for your Portal email and the **Password** tab to view or generate a new Portal password.

***

## Next Steps

* [App & Bot Hosting Plans](./paid-plans) — Compare Bronze, Silver, and Gold.
* [Game Servers](./game-servers) — See dedicated game server plans.
* [Understanding Splits](./splits) — Learn how to run multiple servers on one plan.
* [Getting Help](./support) — Contact support for billing questions.