General
What is Daki Hosting?
What is Daki Hosting?
Where are Daki's servers located?
Where are Daki's servers located?
Can I partner with Daki?
Can I partner with Daki?
Is Daki carbon neutral?
Is Daki carbon neutral?
Free Tier
Is the Free Tier really free?
Is the Free Tier really free?
How much runtime does my free server start with?
How much runtime does my free server start with?
How do I extend my free server's runtime?
How do I extend my free server's runtime?
What happens if I don't renew in time?
What happens if I don't renew in time?
Can I run multiple free servers?
Can I run multiple free servers?
Which programming languages are available on the Free Tier?
Which programming languages are available on the Free Tier?
What resources does a free server include?
What resources does a free server include?
Can my Free Tier bot receive HTTP requests or serve a website?
Can my Free Tier bot receive HTTP requests or serve a website?
Paid Plans
What App & Bot Hosting plans are available?
What App & Bot Hosting plans are available?
Is there a contract or minimum commitment?
Is there a contract or minimum commitment?
What are Splits?
What are Splits?
Are there game server plans?
Are there game server plans?
What happens when a paid plan expires?
What happens when a paid plan expires?
What is the uptime guarantee?
What is the uptime guarantee?
Are there annual plans?
Are there annual plans?
Portal & Server Management
What is the Portal?
What is the Portal?
How do I log in to the Portal?
How do I log in to the Portal?
How do I upload a folder?
How do I upload a folder?
.zip or .tar.gz, upload, and extract in the Portal; or (2) use SFTP for unrestricted transfers. See File Manager.How do I run shell commands in the console?
How do I run shell commands in the console?
bash in the Startup tab, then restart. The console will then accept shell commands interactively. See Console & Power Actions.How do I set environment variables like my bot token?
How do I set environment variables like my bot token?
.env file on your server using the file manager or SFTP, and use a library like dotenv (Node.js) or python-dotenv (Python) to load it. See Environment Variables.How do I add another user to my server?
How do I add another user to my server?
What is the difference between an egg and a Docker image?
What is the difference between an egg and a Docker image?
Billing & Payments
What payment methods do you accept?
What payment methods do you accept?
Where do I find credits in the Billing Panel?
Where do I find credits in the Billing Panel?
Where do I add a payment method?
Where do I add a payment method?
How does auto-renewal work?
How does auto-renewal work?
Can I pre-pay for multiple months?
Can I pre-pay for multiple months?
I forgot my Billing Panel password — how do I reset it?
I forgot my Billing Panel password — how do I reset it?
Support
How do I get support as a Free Tier user?
How do I get support as a Free Tier user?
How do I get support as a paid customer?
How do I get support as a paid customer?
Is there a status page?
Is there a status page?